Those god-awful prancing iPod-enthusiast silhouettes are damnable thieves. In an effort to calculate the UK record industry's "value gap" (the amount of recorded music revenue lost since 2004), private consulting group Capgemini has suggested legit download services such as iTunes have hurt musicians' pockets worse than piracy. The report is currently mostly confidential. It does, however, contend that format changes--most specifically the "a la carte" licensing of songs for per-download payment-- are responsible for £368m of the £480m lost since '04. It calculates that piracy is to blame for only 18% of the remaining revenue lost. These losses occur within the vague and often unfair contracts spawned in the long supply chain between songwriter and iTunes.